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Frequently Asked Questions
Is the cheapest quote always the best quote?
There are thousands of cleaning companies online at a huge range of prices. How do I decide, and what makes Tulip Group different?
What is the difference between regular/housekeeping cleaning and a full clean for the beginning and end of tenancies?
Can I book a one-off clean after a party, before guests, or to present my home for sale?
Can just 1 Hour A Week of cleaning really make a difference?
What is the hourly rate for the regular cleaning and housekeeping service?
How do I sign up? Is there a minimum contract term? Can I change the day and time of my regular clean?
How do I pay for my regular cleaning? Do I have to pay in cash? Can I get a receipt?
What is the minimum and maximum number of hours I can book?
How can I work out the number of hours per week I need to clean my home?
Will the same Cleaning Consultant attend every appointment?
What are the basic areas covered in a regular weekly clean?
Can I add additional areas for a given week, e.g. a full clean of the fridge/freezer, oven, internal windows or under beds?
Does the housekeeping service include ironing?
When I used cleaning companies previously, the cleaner was repeatedly late. What makes Tulip Group different?
Do I need to be at home when the cleaners attend?
How will the cleaners gain access if I am not home?
Do I need to provide any equipment or cleaning products?
What is not included in a regular weekly clean?
What are the working hours of Tulip Group?
Why do you not offer services on Sundays?
Why should I use a Tulip Group cleaner rather than a single person I pay cash in hand?
Still have a question?
Get in touch and a member of our team will be happy to help.
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